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. I
would like to start off by
saying that I was very
impressed how knowledgeable
you are, having an answer
for everything that I asked
you. After speaking to you
on the phone this past
Friday, I was not sure if I
was going to make the drive
out there, but I am very
glad that I did take your
advise and go in to the
store, it was the best
thing that could have done!
Thank You! You definitely
have a customer for LIFE!
Oh and I am already trying
to find a reason to go back
to Dallas to go in and talk
to you about my camera!
....
Thank you for mailing me my
note book it really means a
lot! Jason
C. Sonnier . . . Thanks
so much for your help on
the purchase of my Nikon
D700! It is an awesome
camera and I so appreciate
your help and assistance in
the purchase of it. I tell
everyone if they need a
camera to come to you guys
(and ask for Nikon).
Thanks
for your help and great
service. Connie
Roper . . . I'm
very excited about my new
cameras!! I'm going to
charge the battery on the
7D then wrap it up for Mark
to give me on Christmas Day
so all of my questions will
come after Christmas! =)
And the S90 Powershot is
for my bd on 1/26 so I
can't play with it til
then!! I'm excited I have
both of these gifts to look
forward too!!
Eugene,
THANK YOU for all you've
done for me / us since we
became your customers in
12/03!! During this 6
years, I've bought 4 BIG
cameras from you and 2
pocket cameras from you -
all Canon. Since this 6
years, you've replaced 2
cameras (In early 04, the
Rebel - you nor Canon could
figure out why the pictures
were dark so you gave me a
new one) and in 6/08 you
replaced my 40D that was 6
months old when it crashed
at Jonathan's high school
graduation and left me in
tears). I just want you to
know your generosity and
customer service have and
will always keep me coming
back to you! And this is
another reason why I always
tell everyone where I get
my
equipment! You
are the BEST! You are a
blessing to
me! Janet
Slusser =) . . . Hi,
Ramsey, Just
thought you might like to see
some of my pictures; thanks to
your great advice, I’m
enjoying photography even more
and look forward to the day I
can purchase that 24-70 mm
lens. God bless and thanks
again for steering me in the
right direction.
Here’s
the link: http://www.redbubble.com/people/miracles Bonnie
Barry . . . Thank
you!!! Due
to a strange set of
circumstances, I located your
website today. After a three
hour drive to the Dallas area
to purchase a lens from a well
known franchise camera shop I
was told that the lens was on
backorder and not in stock as
I was told yesterday. An
internet search lead me to
your website. I called and
spoke with a gentleman whom I
can only assume was the owner
as he was very knowledgeable
and extremely courteous. You
did have the lens in stock and
it was $200 less than the
price of your competitor!
Thank you for answering my
questions about the lens over
the phone and for being so
helpful in the store. You
assistance and expertise is
greatly appreciated! I will
check with your location FIRST
before making any further
purchases! Scott
Stone . . . Good
morning Eugene,
You
are truly a great man, the
world needs more people like
you. Thanks for the advise, I
really appreciate your time. I
now have all the info I need
to make an informed decision.
Eugene,
last question I promise ...
have browsed on DPreview and
Fred Miranda last night and
somewhere there I read
something to the effect that
if your Canon product was
purchased with a USA warranty
card , this warranty will be
honoured worldwide. Are you
aware of anything to this
effect? I assume all the items
you will be supplying me comes
with a USA warranty? I have
emailed Canon South Africa
regarding this yesterday, but
I think they are a bit
reluctant to answer at this
stage. Best
Regards, Frans
Bossert . . . Mr.
Jabbour, I
just received the used Canon
300mm f 2.8 from UPS. You had
told me over the phone that is
was very clean, you were
wrong, it was spectacular. I
could not be more pleased.
This is the third piece of
photography equipment I have
purchased from your store and
each time you seem to outdo
the prior purchase. My friends
could not believe I spent over
$3,000, sight unseen for a
piece of used equipment, I
have spent the afternoon
making believers out of them.
I suppose you get this all the
time from your Dallas area
patrons, but I live 120 miles
north of Houston and have only
been in your shop one time.
Thank you for the nice lens, I
really appreciate it. Your
reputation is well
deserved. Jim
Denman . . . Dear
Eugene & Co.,
I
first heard about your store
last year. My instructor had
plugged you guys in just about
every class. He warned us,
however, to expect a more "New
York" way of handling things .
. . which kind of intimidated
me. More than a little.
So,
rather than go to you guys, I
went to Wolf. Where I bought a
$1200.00 camera, which I
outgrew in 6 months.
Time
after time, conversation after
conversation with other
photographers, your name and
store kept coming up. So, last
month I mustered up all of my
courage and visited you. With
two kids in tow, I just knew
I'd either be laughed at or
ignored. I'm
pleased to say, I was greeted
with neither. Rather, you
welcomed my children with a
smile and patience, and you
showed even more of the latter
with me as I asked you
questions about the Nikon
D300. And while I peppered you
with photography questions, my
son shot you question after
question regarding all things
Star Wars. And, somehow, you
managed to answer both of us,
while juggling a few other
customers at the counter and
some on the
phone. We've
since been back to see you 3
or 4 times now. My kids can't
wait to see the Camera Man,
and I can't wait to learn more
about the world of photography
through your quick 5 minute
lessons. A jedi master you
are! From
day 1, I have only felt
respected and valued since
setting foot in your store,
and my only regret is that I
didn't come to see you before
my first $1200 purchase 6
months ago. Rest assured, I'll
only buy from you guys from
here on out. Thank
you, so very much, for your
continued patience and
exceptional customer service.
It's always a pleasure talking
photography (and Star Wars)
with you. Truly, you guys are
one of a kind. A
Lifelong
Customer, Jennifer . . . Eugene
and Ramsey, I
just wanted to thank the two
of you for running such a
wonderful business. It is
always a joy to walk in your
store and see the two of you,
Father and son working side by
side. That in itself is a
blessing and something that
you both may take for granted
but it is truly a gift from
the Lord. I appreciate your
honesty and that I can trust
what you say about a product.
The first time I came to your
store almost a decade ago, I
was a little hesitant to
believe all that I was told.
But quickly saw your place
flooded with people that had
been coming to you for years
and that trusted you and your
opinions. I have continued to
call for advise and to buy all
of my products from you for
years and years. From cameras
to batteries to tons and tons
of film and finally now to
just digital!! I can't tell
you all of the questions you
have answered for me. I use to
drive for years from FTW to
Dallas to get anything I
needed. Then Jeff opened his
store. Now I do get things
from Jeff and have enjoyed all
that you all poured into him
over the years he was with you
all. Though I have missed the
element of doing business with
your family. I called today
and your dad told me he had
one camera left and I decided
last minute to drive to Dallas
and get the camera from y'all
and decided not to go to
Jeff's. I would not have done
that on such a whim if I had
not trusted you all. As I
walked in I was taken back to
my memories of ten years ago.
But this time I was not the
least bit hesitant, to trust
what you told me and it was a
joy to have just spent over
$1300.00 with you all. I still
even after all these years
love to see you two working
together. I love to see the
closeness of your family and
the way that you all work with
you clients. You both know
what you do and what you do,
you do well!!! thank you for
your time and commitment and
your hearts to serve all of us
so very well. May
the Lord continue to bless you
and your families and the
people who are blessed to work
with you. Live
Loved, . . . Ramsey
and Eugene, I
had to write this and tell you
please post it if you want to.
I have been a loyal customer
since 1994 when I bought my
Nikon N-90s from Competitive
Camera. Then in 2004 I bought
the Nikon D-100, and just a
few days ago I bought the
Nikon D-300 and wanted to let
you know how pleased I am with
all of my purchases. You run a
first class store and cheaper
that the other guys hands
down. I have enjoyed all of
your knowledge and help you'll
have given me in the past 14
years and will continue to be
a loyal customer.
Thanks
again, Michael
D. Henson . . . Ramsey
- By accident I found you on
line the other day. It was so
good to see the picture of
you, Mary, and Eugene. You may
be looking a little older, but
Mary and Eugene look just like
they did when Peggye and I
were retiring in 1993 and
rented the apartment from you
all. I still do a little
photography - just for my own
pleasure. At age 76 we are
still doing OK and travel a
little and take a few pictures
. I'm sure Gina is not the
pretty little girl I remember,
but is now a beautiful young
lady. So good to see that you
all are still doing well.
Much
love and best wishes for the
future. Dick
and Peggye
McMahan . . . Dear
Competitive Cameras
associate, I
recently bought a Nikon D80
from you guys and I want to
give you a huge thank you for
your wonderful, helpful
services on picking the camera
out. I didn't know too much on
what to pick as my first D SLR
camera but your associates
where very friendly and they
steered me to the D80. I
didn't get the name of the
associate who helped me but I
can tell you that on your
website, its the man standing
on the left of the picture
that helped me. Kudos to him!!
I thank him profusely. Without
his help, my photography would
still be stuck in the stone
age. I
also want to say that I love
your prices! Being a teenager
and having a small wallet,
your prices got me the perfect
camera, a second lens, a case,
and memory card. I look
forward to shop there again
and take my photography to the
next level. I
do have a question though,
when do you recommend getting
the sensor cleaned? I am into
nature/wildlife photography
and change lens frequently. By
the way, I am looking for a
good Macro lens. Any
recommendations that won't
take a huge chunk in my
wallet? Again,
thank you so much for your
services! I look forward to
shop at your store
again. Sincerely, John
Dill . . . Eugene,
Not
only are you a genius, but
you're also a dear friend.
Thank you so very much for
your help setting up my
printer - just having you here
saved my sanity because I knew
with you at the controls all
was well. The Epson IS a great
printer; I'm having fun making
prints of my latest adventure
thanks to your persistence and
expertise. You're a treasured
friend, and I hope I will be
able to help you someday as
you are always there to save
me. Barbara
. . . Gentlemen
- Your
staff is truly the best ... I
feel so fortunate to have done
business with true
professionals. Eugene - thank
you for your time and patience
this afternoon. I look forward
to seeing you soon. Thank you
once again for a most pleasant
buying
experience. Yours
truly, . . . Mary, The
camera arrived in fine shape.
Many thanks to you and Eugene
for fantastic
service. Don . . . Hi
there at Competitive
Cameras, I
came in from Canada from the
holidays and opened up the
Nikon Super Coolscan 5000 that
I bought from you in the
Summer. I have been storing it
unopened at my mom's house
since I bought it. My plan was
to scan in a couple thousand
of my mother's slides while I
was in town, and I have had
nightmares about the time
crunch and maybe something not
working, but everything is
going smoothly! The scanner
has been working non-stop
since I got here. And despite
the bad reviews that I read on
the Internet about the batch
slide attachment, it's
amazing! It's working really
well. I can go out and do
errands while the scanner is
doing the work. I'm so pleased
to be able to do this for my
mom. ... The
Roadster CD burner that I
bought is also working really
well, and the digital Rebels
too ... Thank
you, once again, for such
great prices, good service and
knowledgeable people. You're
always quick to answer the
phone, you know what you have
in inventory, and there are
people there who know the ins
and outs of all the products
that you sell. I
would love it if you shared
this note with other skeptics
like me ... I don't know how
to put it on the Internet, or
I would. ... Whoever
is reading this: buy from
Competitive Cameras! They
stand behind their products.
And if you need a fantastic
scanner, get the Super
Coolscan 5000. Laura
Akers . . . Ramsey
- During
the past 10 days I have spoken
with you several times, Eugene
twice and Mary twice. As a
retired retailer who devoted a
50 year career to serving the
public, I am keenly aware of
proprietors who care about
their customers ... possibly
because there are so few of
them left! Please
be assured that any future
photographic gear I may need
will be ordered from you all
... and that after the
hysteria about the 18-200 lens
dies down I will be telling my
friends how much I admire the
way you run your business.
Many
thanks again ... and I will
send you my first shot ...
providing it is
decent. Best
wishes for your continued
success. Arthur
(Pat) Davis . . . I
bought a Nikon D70 yesterday.
Great experience. I bought an
N80 & a couple of lenses
from you a while ago. Been out
of the darkroom a couple of
years, but I used to buy lots
of supplies as well. Anyhow,
the store looks nice and clean
and well stocked. The wall O'
D70s was amazing to
see. I
was pleased to see you
embracing the digital market.
I think CC can prosper if you
continue to provide the high
level of service that you are
known for. Wayne . . . Eugene, I
was in around 11:00 a.m. today
and purchased the Canon 30d
camera and accessories. You
said to email you and you
would email me the rebate
forms. I
was totally impressed with
your knowledge and
helpfulness. Thanks for the
help. You've certainly gained
a happy customer for the
future. Tom . . . Eugene, Thanks
for the call this morning in
regards to the D2x. ... As
always, you all come through
when it comes to being a great
camera store. Regards, Rob
Tobler . . . Hello
Ramsey - If
I had not purchased a camera
from you before and felt so
good about your honesty,
service and commitment, I
would have just as likely gone
to the first link with a good
price and bought it. But you
are a good person that
honestly sells equipment and
stands behind what you sell,
so I'm sticking with you. I
have a memory card, but might
need other accessories for
charging, extra battery,
whatever. Let me know, I'll
get those too. Talk
to you soon, . . . Got
my D2X yesterday that I
ordered from you and was
impressed with the packing,
the speed of the shipment and
the courtesy that you showed
me on the phone with my order.
Thanks again and I will use
you in the
future. Steve
Allred . . . Eugene,
Ramsey and
Mary, What
I said in the store that day
when Ramsey asked me about
service was true, every word.
Anyone who has more than a
passing need for photographic
equipment and supplies would
be well served to develop a
good relationship with a
single vendor, giving that
vendor a reason for giving
something more than a hi &
bye, which can be developed
thru loyalty. I
have received good value for
what I pay you for goods and
services. I receive EXCELLENT
value for the things I DON'T
have to pay for, especially
advice I rely on because I
don't have time to know all
there is to know about a
particular range of choices
when considering an
acquisition. Sure, I could
research it, but in most cases
I can trust you, pay you a bit
more in a lot of cases and be
WAY ahead by using my time
more productively in other
endeavors. I
have known Ramsey for a long
time - several years before
you moved to your new
location. In all that time up
until this day I have never
been mistreated, got a raw
deal, or failed to be helped
when I needed it. All of you
are honorable people of your
word and deserve respect in
your industry and continued
success in your
business. Speedy
Peacock . . . Dear
Friends at Competitive
Cameras, We
really appreciate your help
and
considerations! Am
enclosing a check to cover the
cost of a new D2X Nikon. When
it comes in, if it is missing
any of the "needs", please
call us. "Needs" are carrying
equipment, safety bags,
etc. Our
Best Wishes for your Health
& Happiness Gordon
& Shirley
French . . . Dear
Mr. Jabbour, Thank
you for your generous
donation for our school's
yearbook. The yearbook is a
non-profit PTA project and, as
such, relies on a limited
budget. So you can imagine how
much we appreciate a donation
of 39 rolls of film!!
Thanks
for thinking of
us! Sincerely, . . . Thank
you for always being so
helpful - I know you always
take care of me and never
steer me wrong. Annette . . . Eugene, I
just wanted to thank you for
your outstanding service that
you have provided for us at
the Clinical Center for
Cosmetic Dermatology at UT
Southwestern. You have gone
above and beyond the call of
duty. Thank
you, . . |
